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Insightly

Service domainCRM
Insightly icon
Arcade Optimized

Arcade.dev tools for interacting with Insightly

Author:Arcade
Version:1.0.3
Auth:No authentication required
29tools
29require secrets

Arcade toolkit for Insightly, a CRM platform. Enables reading, creating, updating, and searching core CRM records — contacts, leads, organizations, opportunities, projects, tasks, and notes — entirely through the Insightly REST API.

Capabilities

  • Record management: Create and update contacts, leads, organizations, opportunities, projects, and tasks; retrieve any single record by ID.
  • Lead lifecycle: Convert qualified leads into contacts, organizations, and optionally opportunities in a single operation; track conversion state and lead source/status via configured field options.
  • Pipeline and stage management: List pipelines and their ordered stages; advance opportunities and projects through stages; summarize pipelines by stage count and value for forecasting.
  • Activity and context gathering: Retrieve a record's recent notes and open tasks in one call (with deal stage, linked org, or related opportunities depending on record type); roll up a user's open deals and tasks in a single read.
  • Search and discovery: Search across all major record types by name, email, domain, status, pipeline, due date, owner, or link; search notes account-wide or scoped to a single record with date-range bounds.
  • Account and user metadata: Identify the authenticated user; list account users for attribution and assignment; list configured lead statuses and sources for ID mapping.

Secrets

INSIGHTLY_API_KEY Your Insightly REST API key, used to authenticate every request. Retrieve it from your Insightly account by navigating to User Settings → API Key (click your avatar in the top-right corner, then select User Settings). The key is per-user and scoped to that user's permissions in the account. No special plan upgrade is required — all paid Insightly plans expose an API key. Insightly API key docs

INSIGHTLY_API_URL The base URL for your Insightly API endpoint (e.g., https://api.na1.insightly.com/v3.1). The correct regional URL is shown in User Settings → API Key alongside your key. Use the exact URL provided there; using the wrong regional endpoint will result in authentication failures or empty responses.

Store both secrets in Arcade via the Arcade secrets configuration or directly at https://api.arcade.dev/dashboard/auth/secrets.

Available tools(29)

29 of 29 tools
Operations
Behavior
Tool nameDescriptionSecrets
Convert a qualified lead into a contact (when the lead names a person), an organization (when the lead names one), and optionally an opportunity, then mark the lead converted. The lead's name, email, phone, and title carry onto the contact, and its name/phone/website onto the organization. A lead with only a last name becomes a contact under that name, since Insightly stores a single-name person in the contact's first-name field. Insightly leaves the lead's notes on the lead, so by default they are copied onto the new contact (or organization). Fails if the lead has already been converted. Conversion is several creates followed by the final lead update; it is not idempotent, so if a later step fails the lead stays unconverted and any records already created remain. Check the lead in Insightly before retrying a failed conversion so a retry does not duplicate records.
2
Log a note against one CRM record. Provide exactly one record id to attach it to.
2
Retrieve a single contact by its identifier.
2
Return the identity of the authenticated Insightly user (the "who am I" for this account). Call this first to confirm who actions will be attributed to.
2
Retrieve a single lead by its identifier.
2
Roll up one user's open deals and open tasks in a single call. Defaults to the caller (the authenticated user), so "what's on my plate" is one read instead of a separate pipeline summary and task search. The summed open-deal value covers every matched deal, not just the returned window.
2
Retrieve a single opportunity by its identifier.
2
Retrieve a single organization by its identifier.
2
Retrieve a single project by its identifier.
2
Gather one record's recent notes and open tasks in one call, plus the deal stage. Provide exactly one record id. Use this single call to prepare for a call or recap an account instead of running separate note and task searches. When the record is an opportunity, the response also carries that deal's current stage, state, and value; when it is a project, it carries the project's parent opportunity and that deal's organization so a delivery kickoff brief is one read; when it is a contact or organization, the response also carries the opportunities and delivery projects that touch the account.
2
Retrieve a single task by its identifier.
2
List the account's configured lead statuses and lead sources so a natural-language status or source name maps to the id used when creating or updating a lead.
2
List the configured pipelines, optionally filtered to opportunity or project pipelines.
2
List a pipeline's stages in their defined order, so stage moves target real stages.
2
List the users in the account, for attributing and assigning records.
2
Create or update a contact. Omit contact_id to create (a first or last name is required).
2
Create or update a lead. Omit lead_id to create a new lead (supply a last name, an organization name, or both).
2
Create or update an opportunity, including advancing its stage and recording won/lost. Omit opportunity_id to create (a name is required). A new opportunity created without a pipeline_id and stage_id is left unplaced: it still rolls up in the forecast under the "(no stage)" bucket but cannot advance through a stage-based pipeline, so set pipeline_id and stage_id together when you know the deal's pipeline and stage.
2
Create or update an organization. Omit organization_id to create (a name is required).
2
Create or update a delivery project, including advancing its stage. Omit project_id to create (a name is required).
2
Create or update a task, optionally linked to a deal, project, contact, or org. Omit task_id to create (a title is required).
2
Find contacts by name, email, or organization. Returns the account's default order.
2
Find leads by name, email, conversion state, or status. Returns the account's default order.
2
Read notes most recently created first within the scanned window, account-wide or for one record. Omit every record id for an account-wide activity feed (combine owner_user_id and the created_after / created_before window for a standup-style recap), or provide exactly one record id to read the notes on that single record. Date bounds are inclusive. Notes are gathered by scanning the collection up to a ceiling and ordering that scanned set most-recently-created first; when scan_truncated is true the scan stopped before reaching the whole collection, so the newest notes may lie beyond the scanned window. Narrow with a record id, owner, or a created_after / created_before window to bring the result within that window.
2
Find opportunities by name, state, pipeline, or organization. Returns the default order.
2
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