PagerDuty

PagerDuty Toolkit

Arcade toolkit that enables LLMs to interact with PagerDuty for incident management, on-call operations, and team coordination.

Incident management — retrieve single incidents by ID, list incidents with filters (status, urgency, service, team, time range), update incident status (acknowledge, resolve, reopen), and reassign incidents to specific users.
Activity and audit — list log entries showing the account-wide activity feed, including triggers, acknowledgments, escalations, and resolutions.
On-call and scheduling — list on-call entries with optional filters, and list schedules.
Teams, users, and services — list or fetch teams (with members and linked resources), users, and services; search users by name or email using fuzzy matching; retrieve escalation policies individually or as a list.
Identity — retrieve the authenticated user's own PagerDuty profile, including contact and notification summaries.

This toolkit uses OAuth 2.0 via the PagerDuty Arcade auth provider. See the PagerDuty provider docs for setup instructions.

	Tool name	Description	Secrets
	Pagerduty.GetEscalationPolicy	Get a single escalation policy by ID.
	Pagerduty.GetIncident	Get a single incident by ID.
	Pagerduty.GetService	Get a single service by ID.
	Pagerduty.GetTeam	Get a single team by ID including members and linked resources.
	Pagerduty.ListEscalationPolicies	List escalation policies.
	Pagerduty.ListIncidents	List incidents with optional status, urgency, service, team, and time filters.
	Pagerduty.ListLogEntries	List log entries (activity feed) showing recent incident events. Returns events like incident triggers, acknowledgments, escalations, and resolutions across the account.
	Pagerduty.ListOncalls	List on-call entries with optional filters.
	Pagerduty.ListSchedules	List schedules.
	Pagerduty.ListServices	List services with optional name search.
	Pagerduty.ListTeams	List teams.
	Pagerduty.ListUsers	List users.
	Pagerduty.ReassignIncident	Reassign an incident to a specific user without changing its status.
	Pagerduty.SearchUsers	Search users using local fuzzy matching on name/email.
	Pagerduty.UpdateIncidentStatus	Update an incident's status (acknowledge, resolve/close, or reopen).
	Pagerduty.Whoami	Get the authenticated PagerDuty user's profile with contact and notification summaries.